Mamibet Privacy Policy — Your Personal Data Protection

What Information Do We Collect?

When you register and use the mamibet platform, we collect certain categories of information to ensure our services function properly and securely. The following are the types of information we collect:

Account Information

Information you provide during registration includes your username, password (stored in encrypted form), email address, and phone number. This information is required to verify your identity and keep your account secure.

Device & Browser Information

We automatically log technical information when you access the platform, including device type, operating system, browser type, IP address, screen resolution, and timezone. This data is used to optimise the user experience and detect any suspicious activity.

Payment Information

When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR), we record transaction details including the amount, payment method (FPX, Touch n Go, bank transfer) and transaction status. Full bank account numbers or card details are never stored directly on our servers — such sensitive data is handled exclusively by licensed payment providers.

Usage Data

We record user activity on the platform, including games played, bets placed, active session duration, and pages visited. This data helps us improve the platform and deliver a more relevant experience for each user.

How Is Your Information Used?

Mamibet uses the information collected for legitimate and responsible purposes only. We will not use your data for any purpose beyond the scope stated here without your consent.

• Account Management: Processing registrations, verifying logins, and updating user profiles.
• Transaction Processing: Verifying deposits, processing withdrawals, and resolving any financial disputes.
• Platform Security: Detecting fraud, preventing unauthorised access, and protecting the integrity of the system.
• Service Improvement: Analysing usage patterns to improve platform design and the overall user experience.
• Communications: Sending important notifications related to your account, security, and necessary platform updates.
• Legal Compliance: To meet reporting obligations required under applicable Malaysian law.

Cookies and Activity Tracking

The mamibet platform uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns. Cookies are small files stored on your device when you visit our platform.

We use several types of cookies:

• Session Cookies: Required to keep you logged in during an active session and to save your temporary preferences.
• Preference Cookies: Saves your language, timezone, and display preferences for future sessions.
• Analytics Cookies: Recording anonymised usage data for internal analytics and platform improvement.

You can control or block cookies through your browser settings; however, please note that blocking certain cookies may affect platform functionality.

Data Storage & Security

The security of your personal data is mamibet's top priority. All data transmitted between your browser or app and our servers is protected using industry-standard SSL (Secure Socket Layer) encryption, ensuring your information cannot be intercepted by third parties during transfer.

Data stored in our databases is protected by strict access controls. Only authorised personnel may access user data, and every access is logged for security audit purposes. We also conduct regular security reviews to ensure our platform infrastructure remains resilient against the latest cyber threats.

Your personal data is retained for as long as your account remains active or as long as necessary to fulfil the purposes outlined in this policy. When an account is closed at your request, personal data will be deleted or anonymised within a reasonable timeframe, unless retention is required to comply with legal obligations or resolve outstanding disputes.

Sharing Information with Third Parties

Mamibet does not sell, rent, or trade users' personal data to any third party for marketing purposes. However, there are limited situations in which we may share your information:

• Payment Provider: Required transaction details are shared with licensed payment providers to securely process your MYR deposits and withdrawals.
• Regulatory Authority: We may be required to disclose certain information to Malaysian authorities if directed by law or a valid legal process.
• Technical Service Provider: Third parties providing technical infrastructure or security services may have limited access to system data, subject to strict confidentiality agreements.

In all cases of data sharing, we ensure that the receiving parties uphold data protection obligations equivalent to the standards we maintain.

User Rights & How to Contact Us

As a mamibet platform user, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any information we hold about you is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
• Right to Erasure: You may request the deletion of your personal data, subject to any legal obligations that prevent immediate removal.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights or for any enquiries relating to this privacy policy, please contact our team via email at [email protected]. We aim to respond to every enquiry within a reasonable timeframe.

This privacy policy may be updated from time to time to reflect changes in our privacy practices or legal requirements. The latest version will always be available on this page. Continued use of the platform after any changes are published constitutes your acceptance of the updated policy.